Unique: Each piece is meticulously crafted to showcase your unique style and one-of-a-kind;

Free Custom Service: We believe that every love story deserves a personalized expression, we create it for you, and for free;

Unbeatable Price: lower than the market price;

Expert Guidance: Our team of experienced professionals is committed to helping you find the perfect ring;

Completely Secure: All your information is kept completely private, and our secure website guarantees safe transactions;

Convenient: Acquire a stunning piece of jewelry without spending hours at the mall or endlessly browsing online;

Extensive Variety: Choose from thousands of designs to meet every need and budget, ensuring you find a unique piece that speaks to you.

Full Guarantee: Every piece is carefully handcrafted and comes with a 30-day quality guarantee for manufacturing defects and a 1-year warranty for your peace of mind;

Trustworthy: We've assisted tens of thousands of customers in finding their dream rings, real reviews by real customers are everywhere!

*Free Shipping Worldwide at the moment

If you’re not quite sure which size is right for you, refer to our size charts. They’re located underneath the available sizes for each of our products.

Yes, we'd be happy to personalize your ring with an inscription for free. You can add the engraving when you place an order.

The engraving go on the inside of the ring, and all rings have it.

Of course! We offer all kinds of customization!

Please contact us at official@orlinajewelry.com for more details!

Yes, we source all of our stones from a conscious lab in the State, they are all responsibly sourced.

The following methods of payment are accepted:

• All major credit/debit cards such as: Visa, MasterCard, American Express, Discover, etc…
• PayPal, Google Pay, Apple Pay,etc...
• Flexible Payments: Klarna, Afterpay are available for qualified customers.

If you have trouble paying via credit card: Please check the details of your card information to make sure they are correct, including the expiration date, cardholder name, security code on the back of your card as well as the billing address. Please ensure that you have not reached the card limit or if the card is currently being reviewed by your bank. In the case that your payment is still refused, we suggest trying a different card or payment method.

If the above instructions fail, please contact your bank or contact us with as much detail along with the error messages. so that we may assist you.

Klarna installment payment options may be available to eligible customers at checkout. The number of installments, payment schedule, interest rate, and approval requirements are determined and managed directly by Klarna.

Once your payment is successfully approved and the order is confirmed, we will begin production. You do not need to complete all remaining Klarna installments before your order is produced or shipped.

As our rings are made to order, production normally takes 14–28 business days, followed by the applicable shipping time. If you need your order by a specific date, please contact us at (official@orlinajewelry.com) before placing your order so we can confirm whether the requested delivery date is achievable.

As soon as you make the first payment, we'll start making and shipping the ring right away. You don't have to wait until it's fully paid off. Since you're dealing directly with Klarna for the payment plan and not with us, don't worry about a thing!

All of our rings are made to order and 100% handmade, so usually it will take about 4-6 weeks. Once the rings are done, we will immediately send them out and send you tracking info.

We completely get it, we change our minds too! All the orders can be canceled within' 24 hours for free. All the ring are made to order and 100% hand-made, so once the production begins, we will charge 30% of the ring price for cancellations. Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

All items are made to order for each customer. Please allow 4-6 weeks after purchase for shipping.

Standard shipping is free on all orders worldwide. Express shipping is available for an additional fee.

All orders are shipped with tracking through UPS, USPS, or another reliable carrier, depending on the destination and selected shipping method. The final carrier will be determined when the order is dispatched, and the tracking information will be sent to the customer by email.

All rings are shipped with tracking, insurance, and SIGNATURE REQUIRED.

For international orders, we offer a duty-free delivery experience. All applicable customs duties and import taxes are covered by us, so customers do not need to pay any additional fees upon arrival.

Yes, our packaging is discreet and does not mention ORLINA.

If you're worried you can change your address to the address of a nearby Po Box or a post office for you to pick up.

Yes, we ship worldwide. Standard shipping is free on all orders. Express shipping is available for an additional fee, which will be displayed at checkout.

EVERY PURCHASE MADE AT ORLINA INCLUDES OUR - FREE WARRANTY
We stand behind the quality and craftsmanship of our jewelry. Our warranty includes:

All repairs and resizing (No less or more than 1 size) within 1 year of purchase.
Correcting any manufacturing defects.

Our manufacturing warranty does not include:
The discoloration of precious metals caused by chemicals, make-up, immersion in pools and hot tubs, or bathing.
Damage due to wear such as worn or bent prongs or the resulting loss of gemstones.
Theft or loss of the ring.

Please note that all fine jewelry can be affected by normal wear, activities, or trauma. This is especially true for rings, since hands are actively used and subject to daily pressure. Precious metals, especially prongs, wear down over time and may require restoration work as part of normal maintenance. Our manufacturing warranty excludes coverage for wear and tear, maintenance, loss of gemstones, product loss, or theft. Coverage also excludes damage or loss caused by a failure to obtain the repairs required to preserve the integrity of the jewelry.

We offer a 30-day quality guarantee for manufacturing defects.

PLEASE CONTACT US FIRST( E-mail: official@orlinajewelry.com) before returning any items and we will give you instructions on returning them. All items must be sent to the address below. A refund will be issued minus shipping and restocking fees. Refund is not guaranteed if we are not contacted before item is shipped. 

Returned products must not show signs of wear and tear, marks and scratches, or have any kind of damage. 

Our return policy EXCLUDES custom orders, engraved items, and items broken or damaged after receipt.

You will be responsible for paying for your own shipping costs for returning your jewelry. Shipping costs are non-refundable. 

SHIP WITH TRACKING AND SIGNATURE REQUIRED.